Stick To What You Know - Costco

Wayne Slavin — Tue, 01 Nov 2005 15:47:00 -0800

I have heard so interesting stats about Costco recently regarding their lightning fast inventory turnover rate, but the most important thing about Costco is that they know how customers want to be treated.

Example: I ordered a camera yesterday, Canon SD550, to replace my not-so-Ritz-y camera purchase. Today I noticed that they had dropped the price by $50. Costco Customer Service didn't even ask for an explanation, credit card number, or account number - they just credited me for the difference after I told them my order number.

So stick to what you know - I know that Costco offers a much better experience than that of retailers that try to lure you in with deals that are too good to be true.

"Stick To What You Know - Costco" by Bonnie

Thu, 17 Nov 2005 21:09:58 -0800

"...I know that Costco offers a much better experience than that of retailers that try to lure you in with deals that are too good to be true." What about Costco's competitor, Wal-Mart? Wal-Mart lures people in with their low prices. Of course, this has a snowball reaction that negatively affects the U.S.: (1) Wal-Mart has strict rules and forces low prices for the companies providing the products... (2) The companies can't keep up (monetarily) and lay off U.S. workers and bring on overseas workers (usually from China). (3) People/consumers are out of jobs and/or won't make a lot of money here in the U.S. so they are forced to buy cheap products at Wal-Mart (made in China). (4) Thus, the cycle continues... Yes, "Stick To What You Know" - stuff made in the USA!

Away From Reality: Stick To What You Know - Costco

Stick To What You Know - Costco

"Stick To What You Know - Costco" by Bonnie